Warranties and UPC Client Service Agreements

---

30 Day Standard Supply House Provided (Material Exchange Coverage if Material Purchased by UPC)

Extended material warranty of 12 months is available for an additional $330.00

Labor warranty of 12 months not included, but is available for the additional low price of $360.00. Labor warranty is only available if extended material warranty is also purchased. 

30 Day Standard Supply House Provided (Material Exchange Coverage if Purchased by UPC)

Extended material warranty of 6 months is available for an additional $330.00

Labor warranty of 6 months not included, but is available for the additional low price of $360.00. Labor warranty is only available if extended material warranty is also purchased. 

30 Day Standard Supply House Provided (Material Exchange Coverage if Materials Purchased by UPC) 

We do not offer extended material warranties for these items. 

We do not offer extended labor warranties for these items.  

30 Day Standard Supply House Provided (Material Exchange Coverage if Materials Purchased by UPC) 

We do not offer extended material warranties for these items. 

We do not offer extended labor warranties for these items.  

We can not provide a warranty with any clog. As a client might be putting items not recommended into the waste system. 

If sewage clean up is to take place to make a job accessible and safe. We will do the basics to make the situation workable, but we are not a waste clean up company and will not clean up large quantities of live waste during or after a clog is worked on.   

When sewage overflows do occur, and we have to make the situation workable. This time is billable. Regardless of the original estimation given these situations quickly change the original scope of work. this laborious process can quickly increase the cost of any plumbing clog related service. 

Plumbing clogs can be tied to more complex issues as well. Pipes do crack, bow, or sink. It can be hard to determine if these issues are the case. A camera snake sometimes can verify this, but snaking will occur first, regardless. Cameras can not always see/reveal or access everything due to obstructions and hard turns. The possible issues that can happen with a pipe beyond a clog prevent a warranty from being available with a system clog. 

If we install, repair, replace, or maintain an item or system and something tied to that new material is documented as being rusted or corroded, having irregularly high or low water pressure, discolored water, improperly supported or improperly installed. This also includes frayed wires or irregular voltage to a electrically powered device. Our item will not come with any form of initial 30 Day material exchange warranty. 

If a client has an issue with the materials we as a company installed, repaired, replaced, or maintained. We will work to make it right but at a cost. 

See the above for basic material exchange warranties. (Labor warranty not included). 

See the above for extended material exchange warranties. (Labor warranty not included). 

See the above for extended labor warranties. (Extended material warranty must be purchased too). 

• Unforeseen Complications: Plumbing systems can be complex, and unexpected issues may arise after the initial work is completed. A labor warranty could expose us as a company to liability for issues that were not immediately apparent or present during our initial service, or the issues could be outside the scope of the original repair. 

• Customer Misuse or Lack of Maintenance: If a problem arises due to customer negligence or lack of routine maintenance, the warranty could be invalidated. 

•  DIY or Third-Party Repairs: If a customer or another plumbing company interferes by inspecting or diagnosing the original work, it will immediately invalidate the work completed by UPC and any form of material warranty originally provided to the customer is immediately void.