Dispatch Fee (1)

Our affordable dispatch fee starts at $140.00 covering the first 30 minutes of travel. For any additional time the amount of $10.00 will be billed at the start of every six minute increment. This amount is billed at the end of the job.

For jobs that are scheduled to be completed or started on a later date than when the initial dispatch, inspection, and diagnosis takes place, an additional dispatch fee of the same amount for the original dispatch will be added to the total for each visit to the clients location.  

For jobs requiring a professional diagnosis prior to a repair and not just a general replacement or install. An affordable fee of $95.00 will be applied to the job total. This is a separate company charge from the standard hourly labor rate. Not all jobs require a diagnosis, this is applied on a case by case basis. 

All jobs regardless of the task at hand will have an affordable consumables fee added to the total in the amount of $47.50. PPE and clean up materials are important for the health and safety of our technicians.

Any job not completed on the date of the initial dispatch an additional estimation fee of $95.00 will be added to the job total. This is a separate charge from the standard hourly rate. This covers the time it takes to do material research and pricing, time estimation, and  labor pricing.

If in estimate is requested after a diagnosis is complete and work does not immediately commence. An estimation fee of $95.00 will be applied to the total. It takes our technicians time to run the numbers, and it slows down the process of a repair.  

When we as a company give an estimate that price is just that, an estimate. We try our hardest to keep the price affordable, and we try hard to be quick. Above all else though, we strive for quality and detail before quantity. We always try to keep our estimated price as close to the invoice as possible. 

Regardless of how big or small, how complex or how simple the plumbing task at hand is. The on site time billing minimum of 1 hour will be added to the labor total. That amount will be $190.00

As an honest business that is attempting to keep the customers cost down first and foremost. We as a company will recommend and complete the most affordable diagnosis option first. As much as we try we can never give an an absolute guarantee that the initial diagnosis and repair will fix the problem. 

We try very hard to keep all the proper job supplies and materials on our service vehicles, but there are so many products out there these days a vehicle can get overloaded quickly. The time it takes to go to a supply house is billable at our company labor rate. 

Extended hours are available from 6 am - 8 am and 5 pm - 8 pm. During these times an additional fee per the start of every service increment is $9.50. Overtime is expensive, and we have to pay our valuable manpower. No less than one full extended service hour will be applied on top of our standard rate.

If a job starts before 5 PM, but continues after closing time the labor rate for the entire job will be increased to the extended hours rate with an additional $9.50 applied to the total per service increment. 

All credit and debit card payments will receive an additional 4% fee applied to the overall tax included total. 

If a date and time are set for an appointment and that appointment is rescheduled an additional fee will be added to the bill total in the amount of $95.00. It costs us money to book up our schedule, and then not be able to accept more work from other clients with a current client that cancels on us. 

If the price of an emergency task increases to a level that exceeds the customers budget, and the job is stopped by the customers choosing. We as a company will discontinue service regardless of the current status of the job at hand. 

We try to remain competitive year round, and our labor rates change up and down to reflect the economic standings of the areas we serve.